YOUTOPIA Privacy and Data Use Policy

Key Information

Data Controller

• YOUTOPIA SPORTS
• Business Number: 1015.462.514
• Address: Boulevard du Roi Albert II 4, 1000 Brussels

Governing Regulation

• GDPR (Regulation (EU) 2016/679 of 27 April 2016)
• Belgian data protection laws

I. Purpose of the Privacy Policy

Informs users of:

• Personal data collected by the Website
• Use made of this data
• Access to and security of this data
• User rights regarding the Website
• Cookie policy

Definition of Personal Data

Any information that directly or indirectly identifies a natural person (surname, first name, email address, profile photo, user ID, IP address, geolocation, application usage preferences, registration information, game scores, activities, winnings and rewards data).

II. Applicable Laws

Data Processing Principles

• Processed lawfully and transparently
• Collected for specified, explicit and legitimate purposes
• Adequate, relevant and limited to what is necessary
• Accurate and kept up to date
• Kept in a form which permits identification only as long as necessary
• Processed securely

Legal Bases for Processing

• Performance of a contract
• Compliance with legal obligation
• Protection of vital interests
• Performance of task in public interest
• Legitimate interests
• Explicit consent

III. Why We Collect Data

Purposes

1. Creation and management of user accounts
2. Access to application features (games, quizzes, challenges, interactive map, rewards shop)
3. Tracking activities and progress
4. Rewards and partnership management
5. Continuous improvement of user experience
6. Security and fraud prevention
7. Anonymous statistics and analyses
8. Communication with users
9. Compliance with legal obligations
10. Sharing with application partners (with explicit consent)

V. Processing & Sharing of Personal Data

Recipients of Data

• Technical service providers (hosting, maintenance, security, analytics)
• Commercial partners (sponsors and partner teams)
• Subcontractors and authorized Youtopia team members
• Competent administrative or judicial authorities

Service Providers

• Hosting: Microsoft Azure
• Analytics: Google Analytics

VI. Storage and Protection of Personal Data

Data Retention

• User account data: Retained while account is active, deleted/anonymized upon deletion
• Application usage data: Anonymized after account deletion for aggregate statistics
• Order-related data: 5-10 years per accounting/tax obligations
• Location data: Temporarily used to validate presence in playing area

Security Measures

• Encryption of sensitive data (passwords in encrypted form)
• Secure hosting on Microsoft Azure (GDPR compliant)
• Restricted access limited to authorized persons
• Confidentiality agreements
• Incident management procedures
• Regular backups and system monitoring

VII. User Rights

Users have the following GDPR rights:

• Right of Access: Obtain confirmation if data is being processed and access the data
• Right to Rectification: Have inaccurate data corrected
• Right to Erasure: Request data deletion (subject to legal obligations)
• Right to Restriction: Obtain restriction of data processing
• Right to Data Portability: Request transfer in structured format
• Right to Object: Object to processing of data

How to Exercise Rights

• Email: info@youtopia-sports.com
• Mail: Boulevard du Roi Albert II 4, 1000 Brussels, Belgium
• Data Protection Officer: Diederik Bots (info@youtopia-sports.com)
• Complaint Authority: Belgium Data Protection Authority (APD-GBA) — Rue de la Presse 35, 1000 Brussels · +32 (0)2 274 48 00 · contact@apd-gba.be

VIII. Cookie Policy

Cookies Used

• _ga_STE516Z3CC Google Analytics session status
• _ga Google Universal Analytics unique user identifier
• _cfuvid Session-to-session tracking for optimized experience

Users can choose to be notified of each cookie creation or disable cookie transmission per GDPR.

IX. Changes to Privacy Policy

Policy may be changed and amended regularly to comply with law or reflect changes to data management processes.

X. Contact

Questions or Requests

• Email: info@youtopia-sports.com